Here are just a few of the many success stories from the people we support and staff – we publish them just as they were written.
Our Stories
Gate House stories
Over the last 12 months, Gate House has evolved into a complete communicating and therapeutic community thanks to the care and dedication of a superb team. Here are just some of the amazing stories which show the way in which the team’s dignity and respect for the people we support has resulted in tangible benefits: […]
Read more »The Chilterns’ Story
In 2012 one of the people we support, diagnosed with intellectual difficulties, ADHD and a history of behaviours which challenge, requested to be supported to have driving lessons. He lives in a community residential-based setting which provides support for individuals with complex offending history. The team recognised and supported him to apply for a driving […]
Read more »Staff Story
Here is an example of how our staff team enable people to achieve their aspirations and inspire hope. This is the story of one of our staff members and we hope it inspires you: ‘My adventure started when I supported an individual who for no fault of their own was lacking in positive support and […]
Read more »Seahaven Story
Our staff go to incredible lengths to support the hobbies and interests of our individuals. An example of this is the support given to a young man who made the transition from a residential school to adult services. He has delayed global development, speech and language issues, complex emotional needs, fixations and behaviours which challenge. […]
Read more »“At Spenser Road I have lots of friends”
I moved in to Spenser Road in 2007, before this I lived with my parents, and my brother Sam. When I moved in I was able to have my room painted to the colours I wanted, and also I stared College in Thanet doing gardening, this is something I enjoyed, so when I was asked […]
Read more »Our Locations
We are fully committed to ensuring quality outcomes for the people we support, delivered by our highly motivated and trained staff teams."
Joe now attends a course at college 3 days a week and staff are supporting him in his relationship with his current girlfriend."
Our highly accomplished Nursing and Care team have a proven track record of supporting individuals affected by dementia and issues related to end of life care."
The chemistry at Spencer Road is just right. Everyone works together and supports each other when needed. I am proud to work here …"
Moira collaborated with the team to develop a recovery star and plan and was able to take ownership of her recovery steps."
Measurable outcomes are a standard feature across all of our supported living and residential services."
Our overall aim is to promote a culture of hope and recovery within a framework of positive risk management."
I love working here", "…best job I’ve ever had", "if you have an issue you can speak to someone."
The people we support reach their full potential, progressing in their rehabilitation journey."
I joined as a carer, did all the mandatory courses and NVQ Level 2. I have now progressed to senior carer and will be doing Level 3 in April. My confidence levels are now very high."
Optima Care is an expanding healthcare provider where innovation and quality for our staff and those we support form the core philosophy."
