Family Survey Results published: Autumn/ Winter 2016
In this edition we take a look at the results of our latest Family Survey and highlight the worthy winners of our ‘Making a difference’ initiative. Click on the link to access your free downloadable copy now.
Our overall aim is to promote a culture of hope and recovery within a framework of positive risk management."
The chemistry at Spencer Road is just right. Everyone works together and supports each other when needed. I am proud to work here …"
The people we support reach their full potential, progressing in their rehabilitation journey."
We are fully committed to ensuring quality outcomes for the people we support, delivered by our highly motivated and trained staff teams."
Moira collaborated with the team to develop a recovery star and plan and was able to take ownership of her recovery steps."
Measurable outcomes are a standard feature across all of our supported living and residential services."
I love working here", "…best job I’ve ever had", "if you have an issue you can speak to someone."
Our highly accomplished Nursing and Care team have a proven track record of supporting individuals affected by dementia and issues related to end of life care."
Optima Care is an expanding healthcare provider where innovation and quality for our staff and those we support form the core philosophy."
I joined as a carer, did all the mandatory courses and NVQ Level 2. I have now progressed to senior carer and will be doing Level 3 in April. My confidence levels are now very high."
Joe now attends a course at college 3 days a week and staff are supporting him in his relationship with his current girlfriend."